Privacy Policy

Privacy Policy – Pathar Bazar (Pakistan Only)

Effective Date: June 26, 2025

This Privacy Policy explains how Pathar Bazar (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://www.patharbazar.com (the “Site”).

By using our website, you consent to the collection and use of your information in accordance with this policy and under the applicable laws of Pakistan.

1. Information We Collect

When you interact with our website, we may collect the following types of personal information:

A. Information You Provide

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment details (handled securely by third-party payment gateways like Easypaisa, JazzCash, or Bank Transfer)

B. Information Automatically Collected

When you browse the Site, we automatically collect certain data such as:

  • IP address

  • Browser type and version

  • Device type (mobile/desktop)

  • Pages visited and time spent on site

  • Referral source (how you found our website)

This information is used for website analytics, performance optimization, and user experience improvement.

2. How We Use Your Information

We use your personal information to:

  • Process, confirm, and ship your orders within Pakistan

  • Contact you regarding your order or inquiries

  • Improve our website’s functionality and customer service

  • Send you promotional messages, offers, or product updates (only if you opt in)

  • Detect and prevent fraudulent transactions or unauthorized access

  • Comply with Pakistani legal or tax obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may only share your information in the following circumstances:

  • With service providers (e.g., local couriers, payment gateways) for order processing and delivery

  • With regulatory or law enforcement authorities in Pakistan if legally required

  • With marketing platforms (such as Meta or Google) only if you have explicitly consented to promotional tracking or retargeting ads

All third parties are expected to adhere to our privacy and data security standards.

4. Payment Processing

All payments made on our platform are processed via secure, locally trusted channels such as:

  • Easypaisa

  • JazzCash

  • Bank Transfer

  • (Optional) Cash on Delivery (COD) for select orders

We do not store any sensitive payment data, such as card numbers or PIN codes. All payments are encrypted and securely handled by the respective payment providers.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and cart items

  • Track website performance and visitor behavior

  • Improve the overall shopping experience

You may control or disable cookies through your browser settings. However, disabling cookies may limit some features of our website.

6. Data Storage & Security

Your personal information is stored securely on Shopify’s servers and is accessible only to authorized staff or service providers under strict confidentiality.

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is entirely secure.

7. Your Rights (Under Pakistani Law)

As a customer in Pakistan, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal information

  • Opt out of marketing communications at any time

  • Object to or restrict certain data processing, within legal limits

To exercise these rights, please contact us at:
📧 support@patharbazar.com or 📱 +92-324-9882994

8. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders

  • Fulfill record-keeping or tax requirements under Pakistani law

  • Handle customer service or dispute resolution

Once no longer needed, your data is securely deleted or anonymized.

9. Changes to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a new Effective Date. Continued use of the website after changes means you agree to the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, feel free to reach out:

📧 Email: support@patharbazar.com
🌐 Website: https://www.patharbazar.com
📱 WhatsApp: +92-324-9882994